Payment Policy

Effective Date: December 31, 2024

At SecureHato.net, we aim to provide a smooth and secure checkout experience. This Payment Policy outlines the accepted payment methods, billing information, and order processing procedures for purchases made on our website. Please review the following information carefully.

1. Accepted Payment Methods

We offer a variety of secure payment methods to ensure that you can choose the most convenient option for your purchase. The following payment methods are accepted on SecureHato.net:

      • Credit and Debit Cards:
        • Visa
        • MasterCard
        • American Express
        • Discover
      • PayPal
      • Apple Pay
      • Google Pay

Your payment details are processed securely, and we never store sensitive information like credit card numbers on our website.

2. Payment Security

Your payment information is encrypted and securely processed using the latest technology. We use SSL (Secure Socket Layer) encryption to protect your personal and payment details during the checkout process. Additionally, we comply with industry standards to maintain a secure environment for all transactions.

      • 3D Secure Authentication: For added security, some credit card payments may require 3D Secure authentication (e.g., Verified by Visa or MasterCard SecureCode) during checkout.
      • Fraud Prevention: We have fraud prevention measures in place to ensure that transactions are legitimate. If we detect unusual activity, we may ask you to verify your order.

3. Order Confirmation and Authorization

After placing an order, you will receive an order confirmation email from SecureHato.net. This email will contain a summary of your order, including product details and payment information.

      • Payment Authorization: Please note that submitting an order does not guarantee product availability. We process payments at the time the order is placed, but we may need to verify your payment before shipping.
      • Payment Verification: If there is an issue with your payment or we are unable to verify your payment, we may contact you for additional information. Your order will not be shipped until payment is successfully verified.

4. Billing Information

When making a purchase on SecureHato.net, you must provide accurate and complete billing information, including:

      • Full name
      • Shipping address
      • Billing address
      • Contact information (phone number, email)
      • Payment details

It is your responsibility to ensure that your billing details are correct. If there is a discrepancy between the billing address and the payment provider, it may delay the processing of your order.

5. Currency and Pricing

All prices listed on SecureHato.net are in U.S. Dollars (USD) unless otherwise indicated. Shipping and handling fees, taxes, and any additional costs will be added to the order total and displayed at checkout.

      • Taxes: Sales tax is applied based on the state and local tax laws of the shipping destination. The applicable tax will be calculated and displayed at checkout.
      • Currency: If you are using a credit card or PayPal account based outside of the U.S., your payment will be converted into your local currency by your payment provider at the prevailing exchange rate.

6. Payment Processing

      • Authorization Hold: When you place an order, we may place an authorization hold on your payment method to ensure the availability of funds for the transaction. The charge will only be completed once your order has been processed and shipped.
      • Refunds: In the case of a return or order cancellation, we will issue refunds to the original payment method. Refunds may take 5-10 business days to process, depending on your payment provider.

7. Order Cancellations

      • Before Shipment: If you wish to cancel an order, please contact our customer service team as soon as possible. If the order has not yet been shipped, we will cancel it and refund your payment.
      • After Shipment: Once an order has been shipped, it cannot be canceled. You may return the item(s) once they have arrived, in accordance with our Return and Refund Policy.

8. Payment Disputes and Chargebacks

If you dispute a charge or file a chargeback with your payment provider, we will work with you to resolve the issue. However, please be aware that chargebacks can lead to additional fees for both parties, and may result in the suspension of your account on SecureHato.net.

9. Payment for International Customers

Currently, SecureHato.net only ships within the United States. Therefore, we only accept payments in U.S. Dollars (USD). We do not accept international payments at this time.

10. Contact Us

If you have any questions or issues related to payments, please feel free to contact us:

      • Email: info@securehato.net
      • Phone: (580) 296-2439
      • Address: 1080 Leavenworth Trl, Colbert, Oklahoma 74733, USA

11. Changes to the Payment Policy

We reserve the right to update or modify our Payment Policy at any time. All changes will be posted on this page with an updated “Effective Date.” Please review this page periodically to stay informed about our payment terms.

Thank you for shopping with SecureHato.net! We appreciate your business and are committed to providing you with a secure and seamless payment experience.