Sales Policy

Effective Date: December 31, 2024

At SecureHato.net, we are committed to providing high-quality products and excellent service to all of our customers. Our sales policy outlines the terms and conditions for purchasing products through our website. Please read this policy carefully to ensure a smooth and hassle-free shopping experience.

1. Product Availability

We strive to keep our inventory updated and ensure that the products listed on our website are available for purchase. However, in rare cases, certain items may be out of stock or unavailable. If an item you ordered is out of stock or discontinued, we will notify you promptly and offer a solution, such as a backorder, alternative product suggestion, or a full refund.

2. Pricing

All prices on SecureHato.net are listed in U.S. Dollars (USD) unless otherwise specified. Prices are subject to change at any time without notice. The price displayed on the website at the time of purchase is the final price you will pay, excluding taxes and shipping fees.

  • Sales Tax: Sales tax will be applied to orders based on the applicable tax rate in your jurisdiction. The exact amount of tax will be calculated during checkout.
  • Promotions & Discounts: From time to time, we may offer discounts or promotions. These offers are valid only during the specified promotion period and cannot be combined with other offers unless otherwise stated.

3. Order Confirmation

Once you place an order, you will receive an order confirmation email containing the details of your purchase, including the items you ordered, the total amount, and estimated shipping dates. This confirmation email serves as your receipt.

Please check your order immediately to ensure everything is accurate. If you notice any discrepancies or need to make changes to your order, please contact us within 24 hours of placing the order. After this time, we may not be able to accommodate changes.

4. Payment Methods

We accept the following payment methods for online purchases:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay

All payment transactions are processed securely through a third-party payment processor. We do not store or have access to your full credit card details.

5. Order Shipping & Delivery

Once your order is confirmed, we will process and ship it within 1-3 business days. Shipping costs are calculated during checkout based on your shipping address and the size/weight of the order.

  • Shipping Methods: We offer standard, expedited, and overnight shipping options. Estimated delivery times will be shown at checkout.
  • International Shipping: At this time, we only ship to U.S. addresses. We do not offer international shipping.
  • Shipping Delays: While we make every effort to fulfill your order on time, please note that shipping delays can occur due to factors beyond our control (e.g., weather, carrier delays).

6. Order Cancellations

You can cancel your order within 24 hours of placing it. If you wish to cancel your order, please contact our customer support team as soon as possible. If your order has already been processed and shipped, we may not be able to cancel it, but we will assist you with a return once you receive the item.

7. Returns & Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 30-day return policy. Please refer to our Refund and Returns Policy for more information on how to return items, obtain a refund, or request an exchange.

8. Sales Tax

Sales tax will be applied to orders based on your shipping address. The exact tax amount will be calculated during checkout and will be included in your total order cost. We comply with all applicable tax laws, and sales tax rates may vary depending on your location.

9. Customer Support

If you have any questions about our products, services, or your order, please don’t hesitate to reach out to our customer service team:

  • Email: info@securehato.net
  • Phone: (580) 296-2439
  • Address: 1080 Leavenworth Trl, Colbert, Oklahoma 74733, USA

Our team is available to assist you with any inquiries or concerns.

10. Disclaimer

While we strive to ensure all product descriptions, pricing, and availability are accurate, we do not guarantee that all information is error-free. In the event of a pricing or product description error, we reserve the right to cancel or modify an order, and we will notify you of any changes.

11. Limitation of Liability

SecureHato.net shall not be liable for any damages, losses, or injuries arising from the use of our products, except where prohibited by law. Our liability is limited to the value of the products purchased.

12. Changes to the Sales Policy

We reserve the right to modify or update our Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about our terms and conditions.

13. Contact Us

If you have any questions about our Sales Policy, please contact us:

  • Email: info@securehato.net
  • Phone: (580) 296-2439
  • Address: 1080 Leavenworth Trl, Colbert, Oklahoma 74733, USA

Thank you for choosing SecureHato.net for your camera and photography needs. We are committed to providing you with a seamless shopping experience and high-quality products.